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514-839-3353 / 450-971-5650 / 450-771-6225

Terms & Conditions

· The Crazy Box accepts exchanges or offers store credit only. The merchandise must be in an  acceptable condition. The copy of the invoice is required. The merchandise returns must be made within 14 days following the purchase. No exchange will be accepted for socks or underwears. The returns are available in all our stores.

· No refund.

· The exchanges are allowed, except for special orders and custom orders.

· All merchandise must be in its original packaging and be resalable to be exchanged.

· You have a period of 14 days from receipt of the property to request an exchange.

· The exchanges will be treated according to their availability in inventory. In case of inventory breakdown, you will be notified by email or phone.

· We are not responsible for damages from manufacturers. We verify each product carefully. You have 14 days to return an item that has damage.