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514-839-3353 / 450-971-5650 / 450-771-6225

Terms & Conditions

· Unless you have specified during the purchase that you want an express shipment, delivery is usually within 3 to 7 business days. Note that mail boxes are not accepted for delivery.

· The Crazy Box accepts exchanges or offers store credit only. The merchandise must be in an  acceptable condition. The copy of the invoice is required. The merchandise returns must be made within 14 days following the purchase. No exchange will be accepted for socks or underwears. The returns are available in all our stores.

· No refund.

· The exchanges are allowed, except for special orders and custom items.

· The customer must bear the delivery costs in case of return.

· All merchandise must be in its original packaging and be resalable to be exchanged and refunded.

· You have a period of 14 days from receipt of the property to request an exchange.

· The exchanges will be treated according to their availability in inventory. In case of inventory breakdown you will be notified by email or phone.